FAQ : Warranty

FAQ

Where do I need to send my watch for a repair ?

You may visit our galleries OR contact us for more details.

What does the warranty for my watch cover ?

2 YEARS + 1 YEAR LOCAL WARRANTY

Every Ice-Watch timepiece (EXCEPT best value item with 50% off and above) comes with 2 YEARS LOCAL WARRANTY against defects in material and workmanship with 1 YEAR LOCAL WARRANTY against battery. This warranty covers all parts except the strap. We will not be held responsible for any consequential damages arising from the ownership or use of timepiece.


1 YEAR LOCAL WARRANTY

Every Ice-Watch timepiece (best value item with 50% off and above) comes with a 1 YEAR LOCAL WARRANTY against battery. This warranty ONLY covers for battery. We will not be held responsible for any consequential damages arising from the ownership or use of timepiece.

Is my watch still covered by the warranty if it has already been repaired ?

The watch repaired or replaced under warranty will benefit from the remainder of the warranty period calculated from the original date of purchase thereof. The warranty period is not extended, whether your watch is repaired or replaced.