FAQ : Service

FAQ

Is there any online help and how much does this cost ?

Please contact our Customer Care if you have any questions. Our teams will be happy to help you. This assistance is completely free.

How much do repairs cost ?

In the event of a problem caused by damage linked to possession, use, mishandling or inappropriate handling of the product, a cost will be charged depending on the store you visit and the extent of the problem. For more information, please contact the store you took the product to or get in touch with our Customer Care.

How long do repairs take ?

The time taken to repair your watch will vary depending on the extent of the problem. We advise you to contact the store you brought your watch to for more information. You can also get in touch with our Customer Care or send us a message using the contact form on this website. Our teams will be happy to help you.